Shipping & Delivery

Shipping & Delivery

Most Yard Society fabric is printed to order specifically for you. Production time and shipping time are separate. Any turnaround shown on a product page is an estimate, not a guaranteed delivery date.

Production

Made-to-order fabric enters production after payment and any required artwork or design approvals are complete. Custom design orders do not enter fabric production until the design process is complete and the customer has approved the final artwork when approval is required.

Orders containing multiple fabric bases or product types may finish at different times. We may hold an order to ship together unless a split-shipment option is purchased or otherwise arranged.

Shipping rates

Shipping charges and any free-shipping threshold are shown at checkout and may change during promotions. A free standard-shipping reward or promotion covers eligible standard shipping only unless specifically stated otherwise. Expedited production is not included simply because expedited carrier service is selected.

Ready-to-ship and stash items

Ready-to-ship, stash and clearance items are already in inventory and may leave sooner than made-to-order fabric. If your order contains both ready-to-ship merchandise and custom fabric, we may offer a paid split-shipment option so available items can ship first.

Tracking and delivery

When tracking is available, it will be sent to the contact information associated with the order. Carrier scans can take time to update. Once a package has been accepted by the carrier, transit delays caused by the carrier, weather, service interruptions or other events outside our control may affect the delivery estimate.

Shipping addresses

Please review your shipping address before checkout. Contact us as soon as possible if you notice an error. We cannot guarantee an address can be changed after an order enters fulfillment. Additional postage or reshipping costs caused by an incorrect or incomplete customer-provided address may be the customer's responsibility.

Lost, missing or damaged packages

Shipping damage or other issues visible upon delivery must be reported within 3 calendar days of confirmed delivery. Contact us with your order number and clear photos of the package, packaging and affected merchandise. Keep all packaging until the issue has been reviewed because carrier claims may require documentation.

If tracking shows unusual delay or loss, contact us with your order number. If a package is marked delivered but cannot be located, please first check the delivery area, household members and neighbors and allow a short period for carrier scanning discrepancies. We will help review the shipment and, when appropriate, work with the carrier.

International orders

When international shipping is offered, the customer is responsible for any import duties, taxes, brokerage charges or customs fees not collected at checkout. Customs processing can add transit time.

Questions before ordering? Contact us before checkout if you have a deadline. Because our fabric is made to order, we do not recommend relying on an estimated date for a time-sensitive event unless you have confirmed the timing with us.